SKYVOICE SI FOR COMMERCE
Sky checks products and stock, creates orders, and keeps customers informed. Your team handles the exceptions.
From question to order.
An illustrative conversation and order.
Yes. Size M is €78, with 6 available.
Name, phone and delivery address are confirmed with the customer before the order is created.
Created by Sky
Order #7851
Awaiting paymentLinen shirtOat · M · Qty 1€78Shipping and taxes are not part of this example.
Illustrative workflow. Availability depends on your connected tools.
01 / SHOPPING HELP
Sky uses your product facts, stock, and store policies to move the conversation forward.
Choosing a size
Illustrative workflow
The size guide lists a 108 cm chest for M and 114 cm for L. Would you like to compare them?
Linen shirtOat · M · €78What Sky checks
Sky uses your connected store data.
What happened
Next step: confirm the variantSky creates the order only after the customer confirms.
Illustrative scenario. No size guarantee.
02 / ORDERS & DELIVERY
Sky answers with the order information your store holds and brings your team in only when a person is needed.
Order #7851
In transitLinen shirtOat · M · Qty 1€78Latest carrier update: parcel in transitTracking ref. sample
Your parcel is in transit. Here is the latest tracking update.
Later in the same sample order. Delivery dates remain estimates.
03 / EVERYDAY WORKFLOWS
Three requests your team knows well.
Can I see the oat version?
Sky shares approved product information and checks the variant.
Order #7851Awaiting paymentYes, one in size M.
Sky confirms the details and creates the order.
Where is my order?
Sky checks the latest recorded status and shares the update.
Illustrative workflows. Available actions depend on your setup.
04 / BUSINESS IMPACT
Build an estimate with your own store data.
Illustrative model
Illustrative model
120 h
Potential team capacity / month
2,400 × 60% × 5 ÷ 60
1,440 eligible conversations
Capacity is not cash savings.
Illustrative model
$960
Illustrative additional sales
$384
Contribution before SkyVoice costs
400 × (25% − 22%) × $80 = $960
$960 × 40% = $384
3 percentage points
Sales and contribution are scenario estimates. SkyVoice costs are excluded.
An estimate, not a measured SkyVoice result. The currency follows your EUR/USD choice. Amounts are not converted.
05 / YOUR RULES
Keep a clear record of what happened, what changed, and what needs your approval.
Linen shirtOat · M · €78Review the request before any refund or replacement.Time since delivery alone does not decide eligibility.
Activity
Illustrative merchant policy. No refund executed.
06 / GETTING STARTED
Catalog, stock, order history, and policies.
Choose actions and approval rules.
Compare resolution, order completion, and review time.
Taking appointments too? Explore Bookings & Appointments.
We will map the information Sky can read, the actions it can perform, and the requests your team should review. The available workflow depends on your setup.
Order creation and payment execution are separate steps. Your demo will establish which payment or refund actions your connected setup supports and which stay with your team.
Sky should ask for the missing detail or hand the request to your team with the context already collected. It should not invent stock, compatibility, policies, or delivery dates.
No. They are editable example assumptions to help you estimate potential value. A pilot measures the actual result for your store.
Bring a real customer question. We will map the workflow together.
Book a demo with our team
Where they stop, Sky begins
