Medical & wellness
Doctor’s office, dental practice, physiotherapist, osteopath — appointments booked and confirmed without tying up the front desk.
Product
SkyVoice doesn’t just answer. It does the work.
It understands the request, decides what to do, and does it: checks the calendar, books the appointment, updates the customer record, sends the confirmation. Not a script reading from a FAQ.
Agentic
Agentic, not a voice menu
It doesn’t read options from a menu and wait for a keypress — it decides, in real time, from what the caller actually says.
Call received
Understands the request
Decides the action
Executes it — calendar, customer record, SMS
Confirms, or hands off to a human
Languages
It follows the caller, not a script written in one language.
A caller doesn’t pick a language at the start of the call — they can move between languages mid-sentence, and the agent keeps up.
It answers in the caller’s own language, turn after turn.
A pattern of speaking in a different language triggers a real switch, and even then the agent confirms before it changes.
Availability
Available 24 hours a day, 7 days a week, 365 days a year.
No lunch break, no coffee break, no closing time. The line answers exactly the same at 11pm on a Sunday as it does at 10am on a Tuesday.
- Evenings and weekends — Yes
- Public holidays — Yes
- Lunch break — Never stops
- Coffee breaks, small gaps in the day — Never stops
A caller can interrupt at any point without losing the conversation: it stops, listens, and picks back up. A call that exceeds your plan’s minutes routes to your own phone — never a busy tone, never silence.
Every missed call outside business hours is logged, with what it takes to call the person back — instead of disappearing without a trace.
Capabilities
Five more capabilities, just as real.
Booking
It books appointments directly into your calendar.
Not a separate calendar to keep in sync — yours, directly.
It connects to your calendar, checks real availability before offering a time, and never confirms a slot that’s already taken.
If the requested time isn’t free, it offers an alternative instead of promising something it can’t keep.
Phone number
It reads the number back before confirming anything.
Nothing is ever booked against a number the caller hasn’t confirmed.
It reads the digits back out loud and waits for explicit confirmation before saving anything. Without that confirmation, nothing is saved — it simply asks again.
Confirmation
It sends a confirmation by SMS within the minute.
The caller hangs up with something in writing, not just a spoken promise.
A confirmation SMS goes out automatically the moment an appointment is booked — no human step, no delay to watch for.
Transfer
It transfers to a human on request.
On the caller’s request, or for anything that deserves real human follow-up, the agent transfers the call. It never leaves a caller without an answer — it hands off rather than making them wait.
On a simple request, it transfers the call to your phone. If nobody picks up, it says so clearly rather than hanging up in silence.
It does the same for anything that deserves real human follow-up: transfer rather than make the caller wait.
History
Every caller becomes a customer record with real history.
The next call picks up where the last one left off.
Number, past appointments, previous exchanges: retrieved automatically on the next call, without the caller having to re-introduce themselves.
Integrations
Connects to your tools
The agent calls real functions against your calendar and customer records — not a script reading from a static FAQ.
Google Calendar
HubSpot
WhatsApp
SMS
Gmail
Outlook
Salesforce
Odoo
Who it’s for
An agent for every business
From a solo practice to a multi-location business — the same line, sized to what you need.
Beauty & grooming
Hair salon, spa, beauty institute, barber — bookings taken in the caller’s own language, day or night.
Restaurants
Table reservations answered even during service, when no one can leave the floor to pick up.
Home services
Plumber, electrician, cleaning, gardening — calls answered on the job, appointments booked without missing a beat.
Real estate
Agency or property management — every call about a listing answered, viewings booked, after-hours inquiries logged.
Automotive
Garage or inspection center — calls answered with hands under the hood, appointments confirmed by SMS.
Legal & professional services
Lawyer, accountant, notary — consultation calls screened and booked, transferred to a human the moment it’s asked for.
Fitness & sport
Gym, personal training, yoga studio — class and session bookings taken around the clock.
From a single practitioner to a multi-line operation: the same product scales from one concurrent call up to five, and up to 4,000 minutes a month on the Enterprise plan.
The alternative
What answering the phone actually costs today
A qualitative comparison, not a price list — every route to “someone answers the phone” has a real tradeoff.
| Custom-built agency solution | A dedicated phone employee | SkyVoice | |
|---|---|---|---|
| Time to first call answered | Weeks to months | As soon as hired | Same day |
| Available outside business hours | Depends on build | No | Yes |
| Ongoing cost as call volume grows | New development work | More hires | Same plan, more minutes |
| Missed-call visibility | Not tracked | Not tracked | Logged automatically |