Help center
How can we help?
Billing
Which currency am I billed in?
Morocco is billed in MAD; Europe in EUR; the USA in USD — detected automatically, with a manual switch available in the site header.
What happens if I go over my plan?
[Answer to be provided]
How are minutes counted?
[Answer to be provided]
How do I cancel?
[Answer to be provided]
Configuration
How do I configure my AI agent?
[Answer to be provided]
Integrations
What tools does SkyVoice connect to?
The agent connects to your calendar and your customer records — it checks real availability before offering a time slot, and never confirms a slot that’s already taken. Tool integrations (CRM, calendar, WhatsApp Business…) are included from the Pro plan up.
Security
Is my data isolated from other organizations?
Yes — no tool the agent can call ever takes another organization’s data as an argument, enforced at the model layer, not by a prompt rule.
How are appointments confirmed?
Every appointment is confirmed by SMS or WhatsApp, leaving a verifiable record — not only a spoken promise on the call.